Last updated: June 29, 2025

Welcome to taineo.com! These Terms and Conditions (the “Terms”) apply to your use of our website and to any purchases you make through the website. By using the website, you agree to be bound by these Terms. Please read these Terms carefully before making any purchase or using the website.

Account Registration

To make purchases on the website, you may need to create an account. Once you have created an account, you will be required to follow these requirements:

• Provide accurate and complete information.

• Be responsible for maintaining the confidentiality of your account credentials.

• Accept responsibility for all activities that occur under your account.

We reserve the right to terminate accounts, refuse service, or cancel orders if we suspect any violation of the Terms.

Purchase

If you wish to purchase any product offered on the website (a “Purchase”), you may be asked to provide information related to the Purchase, including, but not limited to, a credit card number, credit card expiration date, billing address, and shipping information. You represent and warrant that: (i) you have the legal right to use any credit card or other payment method to make the Purchase; and (ii) the information you provide is true, accurate, and complete. Taineo may use third-party services to assist in processing payments and fulfilling purchases. By submitting information, you consent to providing information to these third parties in accordance with our Privacy Policy. We reserve the right to refuse or cancel your order for reasons including, but not limited to, product availability, errors in product descriptions or prices, error in order, or other reasons. We also reserve the right to refuse or cancel orders if fraud, unauthorized or illegal transactions are suspected.

Availability, Errors and Inaccuracies

We continually update the information on this website about our products and services. There may be delays in updating information, and the information on this website may contain errors or inaccuracies and may be incomplete or out of date. Products may be priced incorrectly, described inaccurately, or unavailable on this website, and we cannot guarantee the accuracy or completeness of any information on this website. Therefore, we reserve the right to change or update information and to correct errors, inaccuracies or omissions at any time without notice.

Electronic Communications

When you visit the Site, subscribe to a newsletter, or send emails to Taineo, you are communicating electronically. You consent to receive communications from Taineo electronically. Taineo will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing. You also agree that by registering with Taineo, you consent to receive newsletters, emails, promotional information, social media communications, and other advertising from Taineo or its partners.

You may opt out of receiving promotional newsletters or emails from Taineo by clicking the unsubscribe link at the bottom of our emails.

Your Rights to Use the Website and Its Content

The Website is for your personal use only. You may not distribute, exchange, modify, sell or transmit for any commercial purpose any content you copy from the Website, including but not limited to text, images, audio and video. As long as you comply with these Terms, Taineo grants you a non-exclusive, non-transferable, limited right to access, display and use the Website. You agree not to interrupt or attempt to interrupt the operation of the Website in any way.

Representations and Warranties

You represent and warrant to Taineo that: (i) you have the right to enter into this Agreement and perform the obligations under this Agreement; (ii) your agreement to and performance of the obligations under this Agreement do not violate any other agreements or applicable laws and regulations; (iii) the information you provide in your account is accurate and current and you will update it promptly; (iv) this Agreement constitutes a legal, valid and binding obligation on you; (v) you will not infringe the intellectual property rights or other rights of any third party when using the Website; (vi) you will comply with all applicable laws, regulations and the terms of this Agreement when using the Website; (vii) you understand and acknowledge that Taineo may terminate this Agreement at any time in its sole discretion.

Disclaimer

This Website is provided by Taineo on an “as is” and “as available” basis. To the maximum extent permitted by law, Taineo makes no representations or warranties of any kind, express or implied, regarding the Website or its use, including, but not limited to: (i) being free from defects, inaccuracies or errors; (ii) being uninterrupted or unsecured; (iii) not meeting your requirements; and (iv) not functioning properly with the configuration or other software you use. Taineo makes no warranties with respect to the Website or the information provided through the Website, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Limitation of Liability

Taineo shall not be liable for any damages, in particular special, indirect, consequential or incidental damages, or loss of profits, revenue or use resulting from the use of the Website, whether based on contract, negligence, tort, statute or otherwise, even if Taineo has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you.

Indemnification

You agree to indemnify Taineo and its officers and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Website, your breach of this Agreement, or your infringement of the intellectual property rights of any person or entity.

Eligibility

You must be eighteen (18) years of age or older to purchase products, register for an account, or otherwise use the Site. By using the Site, you represent and warrant that: (a) you have the right, capacity, and competence to enter into this Agreement and to abide by all of its terms and conditions; (b) all registration and information you provide is true and accurate; (c) you will maintain the accuracy of such information; (d) you are 18 years of age or older; and (e) your use of the Site will not violate any applicable laws or regulations.

Payment Processing

Taineo uses a third-party payment processor to process credit card and bank account transactions and is not responsible for these transactions. We do not send any sensitive payment information (such as credit card numbers, bank account numbers, etc.) to our servers. Therefore, PCI compliance is entirely the responsibility of the third-party payment processor. Payment processing is subject not only to our policies, but also to the third party’s terms, conditions, and privacy policies. When ordering products, you authorize the selected payment provider (your “Payment Method”) to charge and agree to use that Payment Method for payment.

Severability

If any provision of these Terms is held to be unlawful, void or unenforceable, such provision shall nonetheless continue to be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other provisions.

Termination

We may terminate or suspend your account and bar your access to the Services immediately, without prior notice or liability, for any reason whatsoever, at our sole discretion, including but not limited to breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Services. All provisions of the Terms that should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability, shall survive termination.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Hong Kong. The Hong Kong courts shall have non-exclusive jurisdiction over any disputes arising under these Terms. The laws of your country/region may differ, and your use of this website may be subject to the laws of other jurisdictions. You must comply with all applicable local and international laws and regulations, including but not limited to the Hong Kong Electronic Transactions Ordinance, the Personal Data (Privacy) Ordinance, and related data protection legislation.

Force Majeure

Taineo shall not be liable for any liability or obligation for failure to perform if Taineo fails to perform its obligations due to causes beyond our control. Such causes include, but are not limited to, acts of God, shortages of materials or energy, fire, flood, war, embargoes, strikes, labor disputes, explosions, riots, restrictions or orders of laws, regulations, rules or any governmental agency, and other causes beyond our control.

Changes

We reserve the right to modify or replace these Terms at any time, at our sole discretion. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you will not be authorized to continue to use the Service.

Contact Us

If you have any questions about these Terms, please contact us using the information below.

Email: [email protected]
Company Name: Zhaowen Limited
Address: Flat B01, 2/F, Kin Tak Fung Industrial Building, 174 Wai Yip Street, Kwun Tong, Hong Kong